BetterHelp Reviews - See What Customers Are Saying

I was very nervous, as I’ve never sought therapy before. My counselor, Crystal, put me right at ease. She was very easy to talk to, and she was great at discovering my needs and goals for our sessions. I feel better being able to talk to someone who can bring about perspective from a third party. Something you really can’t get from family and friends.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I haven't had a therapist since I was a child and I was going through a lot that I felt that that therapist wasn't helping with and that she was really just in it to get money from my parents, who didn't listen to me about not wanting to continue talking to her. Because of my interactions with her and a lot of my childhood/parents, I've never tried to go and see another therapist because I've always had a bad taste in my mouth for them.

Thankfully, almost a decade later, I decided to finally give in and try BetterHelp, and I'm so glad that I did. It's much more affordable than I'd thought it would be, and my therapist is absolutely amazing. She has helped me be more aware of things that I think of throughout the week and has helped me learn more about myself in a way that I don't think I could have done on my own.

I would absolutely recommend it for anyone I know close to me, and I would recommend it for people like me who are in need of help, but deny it and put it off until they no longer can. Get BetterHelp and get better help, what's to lose?

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I've worked with a few different therapists at BetterHelp and have appreciated each one. One thing that is important to me is finding a therapist who really connects with me and "fits" what I need and want to work on. BetterHelp makes it very easy to find the right therapist. Not only that, there are MANY group therapy sessions available and you can get text/chat support throughout the week between your therapy sessions. It's really quite incredible.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I read very good reviews about BetterHelp and decided to give it a try. I’m so pleased with how it’s turned out for me. I have been matched with an amazing therapist. I was pleasantly surprised by how easy it was to answer questions and fill out the forms. This truly has been BetterHelp for me, rather than finding a therapist in person.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I’ve never experienced the help I’ve received from a therapist quite like this before. I feel like I’m getting my money's worth. I’ve noticed a lot of improvement in my mental health. I’d recommend this to anyone.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I work with Charles, who is very intuitive, a great listener, and very experienced. He helps me build up my coping skills so I can face the various challenges in my life. No judgments, just help, and he provides resources for me to use later. Really a great person to work with and very professional. BetterHelp does provide high-quality, professional care!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Using therapy services to attempt to help my diagnosed major depressive disorder. Knowledgeable and skilled therapist, conveniency of remote video chats, and affordable whenever compared to $115/session locally.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I subscribed to BetterHelp when I was in a really bad place, I was feeling lost and just struggling. First of all, getting the service is super easy, you get matched to the perfect therapist, I really loved the option of being able to change the assigned therapist, although I didn't need to do this. My assigned therapist was absolutely awesome. I 100% recommend this to everyone.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I've done BetterHelp for a while now. I've worked with a few different therapists until I finally found the perfect fit for me. This is one of the best things about BetterHelp! Having a therapist you connect with and trust is the most important thing to make your sessions productive. For the cost, BetterHelp is definitely worth it. The 24/7 ability to send a message is an amazing feature. When something bothers me I put it in the chat so I remember to discuss it in my next live session. Highly recommend!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

My experience with BetterHelp has been excellent. I heard about it on some of the podcasts I listen to and decided to try it and it has been great. It is so convenient not having to leave my house to go anywhere. My therapist was amazing and helped me through some very hard things.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I think the biggest question for people is a reflection on the life they live vs. the life they've built. There are so many moving elements to this bigger question. I recommend wholeheartedly BetterHelp.com. Why? It's filled with therapists who are qualified and experienced, and, too, you can access counseling from your own home through phone or video. Once you build a connection with your therapist, you will see that doing it virtually is just the same. This saves travel time to in-person. Also, the cost is not as steep as traditional methods and with all the qualifications and help. Definitely try them on for size! Too, if you don't resonate with your therapist, you can change. Go for it! It WILL improve your life and steer you toward fulfillment.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Been with BetterHelp for a short time and am so thankful. It's affordable, hours are flexible for working folks. Many therapists are available and therefore if one doesn't work out for whatever reason, there are others who may be a better fit.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Not only has BetterHelp been helpful, but it’s been useful. I wasn’t happy with my first therapist but BetterHelp made it easy for me to switch. Once I got my new therapist, I was relieved and felt hopeful about being in a better road to success. It doesn’t hurt to try. Even if you think no one will understand or it’s not worth talking about your emotions or things you’re going through. Just try it, what do you have to lose?

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Once I found the right therapist for me on BetterHelp (was easy to request a new one within 24 hours), it had already changed my personal and romantic life. I’m learning about myself more to understand myself and also learning ways to help cope and change behaviors. I weekly look forward to my video call with Dr. Jones as he is empathetic, supportive, and the best listener. This was the best choice I made for myself in a long time.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

At first when I started BetterHelp, I was concerned because they provided a disclaimer that they do not handle certain situations (trauma, suicidal ideation, etc.). But I was still able to get the help that I needed. The very first therapist that they paired me with is the only one I’ve seen! He has helped me through so much and I am so very thankful for this app. Trust me, I was scared to take the first step too, but give BetterHelp a shot. You get to schedule with your therapist whenever YOU need. It’s worth every penny.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

So glad that I contacted BetterHelp. Even just one session has made me more positive and hopeful. My therapist is great and I look forward to our next session.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

It was so easy to find a great therapist who I connected with. She helped me overcome personal issues and past trauma. I see life in a whole new perspective and I feel so much lighter. It's amazing how the smallest little issue can really be rooted in something deeper and we just need a little help seeing that and understanding it. Thank you.

The group sessions were incredibly helpful as well and really made me realize I was not alone.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

So much of the struggle of finding mental health help is finding a therapist that is both a good fit and available. BetterHelp makes this so much easier. I switched from my first therapist because it wasn't clicking. I'm so glad I did, because the second therapist was perfect! We've been working together for nearly a year now.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been the only therapy service that I've really liked, and I've tried several other comparable services. Having gone from provider to provider, one Mental Health app to the next, I was honestly ready to go back to the drawing board with the whole therapy thing and wash my hands of the online stuff completely, but then I tried out BetterHelp and it finally worked out the way I wanted to. It's like a millennials dream service, in which I can literally just DM my therapist if I need anything. The one-on-one sessions are productive and help me stay grounded, plus the group sessions and seminars are really good resources too, all of which are in the app. I can do everything I want/need to do straight from my phone without any trouble. 10/10 would recommend to a friend, i.e. you.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

They are quick to respond. I was given a written profile of each therapist to choose from. I was at my end of breaking. Now I have just who I need to help me.

I’m looking forward to my next appointment. This is my life, mine. I’m so glad I finally made this decision. I was worried about what kind of session this would be. Not anymore.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I was worried that video therapy would feel awkward, but I was so wrong! Gail sets an open and comfortable environment where I feel free to share anything and I never feel judged. Her input is helpful and easy to understand. I have been able to apply what I learn in session and it’s helping me reach my goals and live a more balanced life in general. I’m so grateful to her and BetterHelp for making help so accessible.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Having the opportunity to be matched with a therapist that has everything you are looking for is the best part. They take everything into account and I love who I was matched with. Never felt so heard or seen before, and it’s probably one of the best decisions I’ve ever made.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has connected me to a therapist who really understands and helps fill my therapy needs. It’s so convenient and reasonably priced, anyone can use it.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

My therapist is so understanding, kind, and helpful. I love being able to contact her from home. I love that it is affordable, and my therapist is so helpful.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I suffer from bipolar one. My mind is a constant battle. I have had many obstacles and tragedies in my life. I would ball the problems or grief up and try to forget. But it only made my day-to-day life harder. Reaching out to BetterHelp really was life-changing. I have talked about things that I have never spoken to anyone before. I've cried, I've gotten angry, I let my emotions go. All that grief and anger and abuse are out. I needed help and BetterHelp was there for me. My therapist is there for me. The best decision I ever made for myself was to get help. I recommend this!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has reconciled me with therapy. It is easy, accessible, and flexible. My current therapist is very helpful and I was able to switch therapists very easily early on, no questions asked. I believe this to be a major hurdle for in-person therapy — the difficulty of switching early on and finding the right person with trial and error.

I have already recommended BetterHelp to several friends who found the idea of therapy daunting.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I live in a country where there is no one to help with my mental health so I’m really glad that BetterHelp exists.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend