Bespoke Post Reviews

Bespoke Post

Overall Rating

4.4

62 Customer Reviews

Summary

Bespoke Post is a company that sells men's products including cloths, shaving kits, and accessories tailored to your preferences. Learn what customers are saying about this brand.

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Customer Reviews

4.4 Stars out of 62 Reviews
5 Star:77% 4 Star:9% 3 Star:0% 2 Star:0% 1 Star:12%
87% Recommend This Company
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Posted on Mar 6, 2019

Great service for certain tastes

By Glen-Andrew B., Reno, NV, Verified Reviewer

I love all the products I've received from Bespoke Post. Each one looks unique and well made and serves its purpose well save for one knife that broke after a couple week's usage. Deliveries are also prompt and have never had an issue on that end.

I'd recommend it to more if I knew more people who were interested in the available products.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 1, 2019

Great customer service

By Lane C., Jasper, AL, Verified Reviewer

Had a piece missing from one of my kits. Emailed them and they were very fast and helpful as far as getting me what I needed. Great company with great products. I will definitely continue to get my monthly subscription.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 28, 2019

Surprisingly good

By Alex D., Alabama, Verified Reviewer

You may be tempted to look at the boxes and say "there's nothing I need here," and you're probably right. This isn't a staples shop and isn't geared towards that. The point of this shop is to buy genuinely good things to accessorize your life with. And there are several clever, interesting finds here, some of which are nearly impossible to find otherwise or you might not have thought about. And the customer service is awesome!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 28, 2019

Great customer service

By Eddie Z., California, Verified Reviewer

I've been a subscriber to their monthly boxes for years, and any time I've had the slightest problem with an order or product, the customer service team has gone above and beyond to address my concerns. From shipping out replacement items, to store credits, to checking to see if an item is still available, I've always walked away from an interaction with their team happy and satisfied.

I recently had one box sent to me with the incorrect item included (a cooler instead of a canteen). The team immediately added a store credit for the mix-up, but then it turned out the item I wanted was no longer available. I explained how much I wanted the correct item, and the team tracked one down in the warehouse for me. As of now, I am just waiting for it to ship!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 22, 2019

One of the highlights of my month

By Ben T., Missouri, Verified Reviewer

Bespoke Post is, in a word, fun. Each month I look forward to seeing the contents of the box that is curated to my interests and preferences. I've found that each month I've been a member, the recommendations become more and more astute and spot-on for my interests and personality. The contents of the box are generally very good - you always get at least one high-quality item. I've had one or two boxes where I felt that I got one quality item and then just got some "filler" stuff. But even then the filler stuff is pretty good - it just wasn't necessarily what I might have picked for myself. After a couple of months though, I'm finding I really enjoy all the contents in my box and look forward to see what Bespoke Post has picked for me and then decide if that's what I want, or if I want to pick something different. Or if it's not in my budget, I'll just skip the box altogether that month.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 13, 2019

Unparalleled Customer Service

By Corey S., California, Verified Reviewer

I came across this company on Instagram. I fell in love with the style and based on the reviews and comments from Instagram, it seemed the company dealt in quality products.

My first initial sign up, I encountered an issue with adding something to my order, I emailed customer service and immediately received a response and my issue was resolved so efficiently with no further questions asked...wow! Already off to a great experience and have not even placed my first order yet.

My order actually arrived two days sooner than anticipated, which was a wonderful surprise, however, where the delivery person dropped the package, a stray became beyond excited with its newfound chew toy. I was absolutely devastated, my delivery was ruined.

I emailed the company again explaining what happened, sent a photo of the irreparable damaged and their response again was almost immediate. Totally understanding and already had another order in the process for me. Amazing!

I'm elated with such wonderful customer service, and as far as the products I've received (aside from the doggy damage), it's definitely quality stuff. No doubt. Once I actually get to enjoy the items, I'll certainly add to this review.

Just know, if you have a question or concern, send an email!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 10, 2019

Excellent boxes!

By Rhianna A., Manassas, VA, Verified Reviewer

I have been subscribed to Bespoke Post for a few years now and I can't recommend them enough! I love the option to skip a box (which I hate doing) or to switch the box to something else! Most subscription boxes don't have that option. It's always great when me or my husband find a product we love, there is a link on the site to get more from either Bespoke Post or the original website. The Black Box with purchase on Black Friday/Cyber Monday is the absolute best! I always use it as unique stocking stuffers for my husband! Keep choosing awesome boxes!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 6, 2019

Exceptional service

By Dan B., Nashville, TN, Verified Reviewer

I've been a happy customer of Bespoke Post for years now based on their great brand, product selection, and ease of use. Now I can add "Exceptional Customer Service" to that list!

My most recent order was accidentally shipped with two of the same item (instead of two different items) and when I wrote in to ask what I needed to do the response I got was quick, friendly, well-informed, and authoritative.

Corey apologized for the mix-up (which he, of course, had no responsibility for), explained the steps he had already taken to correct the issue, then thoroughly answered an unrelated question I had.

I wasn't required to do anything at all, everything was completely taken care of in a prompt and professional way.

Thanks Corey (and Bespoke)!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 5, 2019

Shipments

By Jordan B., Texas, Verified Reviewer

I just wanted to say that this company is by far the best company to deal with. Their customer service is always top notch. There have been multiple occasions when I have not received emails on shipment confirmations due to my email app not working properly, or me not being in the country. I have sent emails stating this and they happily cancel my order and refund my full amount. This definitely has made me a repeat customer.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 26, 2019

Company of awesome

By John I., San Francisco, CA, Verified Reviewer

I have been a member of Bespoke Post for years, and get excited every single month to see what they have put together. On top of delivering consistently awesome boxes, the shop always got the goods.

The cherry on top is the incredible customer service they have - the only issues I have had were my fault, to be honest, and even then they ensure a great customer experience.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 24, 2019

Weekender bag

By Jake W., New York, Verified Reviewer

I really love the weekender bag! Awesome old school look and quality leather. Perfect for 2-3 day trips.

Also, amazing customer service! Remained patient with me when I couldn’t find the shoulder strap to the weekender. Sent me a new one immediately and was very kind when it ended up being my own mistake!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 20, 2019

Good quality products

By AJ K., Greenville, NC, Verified Reviewer

I have gotten four boxes from Bespoke and I have not been disappointed. The quality of the products is always good! I definitely plan on continuing my relationship with Bespoke, and 100% would and have recommended it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jan 20, 2019

Finally a subscription I can get behind

By Jason K., Texas, Verified Reviewer

I have loved this since the day I signed up. I love the fact you can skip a month if you want or if you don't like that month's box, you can pick one that fits you better. And customer service is an A++++++. I had a package that showed delivered, but I never received it. I sent an email on a Sunday night, not expecting to hear anything until Monday. Nope, I was wrong, they reached out to me that night. They were great to work with and got my package out to me...

You simply don't get that kind of attention anymore! What a nice change.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 18, 2019

Bespoke and me

By George G., Rochester, NY, Verified Reviewer

I have received several boxes from Bespoke Post since I signed up and am generally satisfied with them; as far as I can recall, I have received a very nice flannel shirt, a French pocket knife, a sturdy weekend bag, a notebook, a fountain pen, all of good quality and all items that I have used.

The quality of the items is very good; if I have any complaints, they involve the fact that I would actually like to order quite a bit more of their very attractive offerings, but much of it is rather expensive.

Finally, the company is easy to deal with, the messages I get are cheerful, courteous, and prompt; they don't seem to mind if I don't order something and now I have learned how to skip boxes, the whole process is very easy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 18, 2019

Give yourself the gift you want

By Don E., California, Verified Reviewer

I joined Bespoke Post after my son showed me a shirt he received. Unlike other monthly boxes, you know what you are getting. It's like getting a gift every month that you know you want, not a tie or a pair of socks. I like no love being able to skip a month or choose something else. It's generally a great value as the box is discounted and I can try new products without going to a mall.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 10, 2019

Great company with phenomenal service and unique products

By Zachary Z., Ohio, Verified Reviewer

I cannot state how highly I recommend Bespoke Post. I have bought dozens of presents and personal items from them, and am constantly surprised by how fun and unique their items are, while always being so new and inventive. What's nice is that even though many of their products are luxury items, far outside my price range, they have a plethora of other more affordable items. Bespoke Post almost works as a nicer and small business-minded Amazon. I would love to see them roll out more environmentally conscious programs, but I truly have no complaints with this company, only compliments.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 8, 2019

Quality at its finest

By Brian N., Michigan, Verified Reviewer

I would like to congratulate this company at providing a high-quality product. I'm pleased to say this being new to their products and look forward to a future. I've reviewed very few products with this quality. You need to try these products if you can. When you're through with your first purchase, it won't be your last.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 8, 2019

Friendly customer service

By Harrison C., Illinois, Verified Reviewer

Bespoke Post is a great idea. The boxes are great and there are a lot of varieties so that there should be one that fits your need. Recently they help me with one of my orders and the replies were friendly, fast, and courteous. I would (and have) definitely recommend Bespoke Post to my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2019

Bespoke Post provides high quality monthly goods boxes at phenomenal prices

By Tyler C., Warwick, NY, Verified Reviewer

Bespoke Post has been delivering monthly boxes of high-quality goods for longer than many of the startups you now see in this space. Like the boxes of cosmetics or snacks, you can preorder monthly, Bespoke Post puts together a quality package each month, tailored to the recipient. Like cigars? Great, there are three options currently available to choose from. Looking for clothes to round out your wardrobe? From sweaters to ties to pocket squares, Bespoke Post has you covered. Like to spoil yourself with quality grooming or beard care products? Absolutely. Going beyond the boxes, Bespoke Post carries a wide catalog of inexpensive as well as substantial gifts and treats for yourself or others.

Every order I've ever placed with Bespoke Post has been delivered quickly and has arrived as a box full of high quality, high-value goods, all at low prices for the value. I can't recommend Bespoke Post enough.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2019

Great products

By Ben K., Orange, CA, Verified Reviewer

I never really thought about leaving a review before this, but I had a wonderful experience with customer service. I had recently moved and mail forward wasn't quite working properly and my box had been returnees back to them. They could have easily just kept it but they reached out to me to let me know and I was able to get it shipped to my new address.

I have been a member of Bespoke Post for over three years now and love it. I love the option of being able to approve the box prior to it shipping with no financial obligation to buy if you choose to opt out of that month's shipping. I appreciate that you can switch it out with another box. Although I don't like every single box they put together, I get that final option.

I have been a member of other such monthly subscriptions and it would just show up then you had to go through the hassle of returns. I have never had to return anything, so I can't say anything about their return policy, but I'd imagine it's it an issue. I will continue to enjoying my box's and giving them as gifts. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2019

Customer service

By Michael C., Missouri, Verified Reviewer

I choose the Parlor Box from Bespoke Post for my December subscription. The box includes a set of glasses, a decanter, and a serving tray, which I was excited to use to entertain some guest with. Unfortunately, one of the glasses broke in transit. I contacted Bespoke Post customer service on a Sunday right before noon and received an email back in about 30 minutes, something I did not expect at all. The customer service representative helped me out to the best of his ability and made the experience extremely easy and stress-free.

The wonderful product that is offered, plus the excellent service, will ensure that I remain a subscriber.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 6, 2019

Frontier

By Al D., Pennsylvania, Verified Reviewer

The box is good in general. It's all quality items. I would have preferred the Opinel 9 (I'm a large guy). The Kaweaco Sport pen is amazing, would have liked an ink choice, the blue ink is not suitable for my job. The notebook is excellent, good quality. The bottle opener is really the only thing I don't like about it. It does its job, but dang is it heavy, more so than the knife. All in all, it's a good box, I have recommended it to friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 5, 2019

Best subscription box and service!

By Joel S., Santa Cruz, CA, Verified Reviewer

So I have been a subscriber to Bespoke Post for the better part of a year now and have loved each and every box I have gotten. But one thing really stood out to me. I ordered some gifts for family members on Black Friday and got their special black box. In that box was a very nice bag tag that said ("not your bag") I put it on my bag. Over my New Years vacation, the airline inadvertently damaged my bag handle and lost my bag tag. I wrote to Bespoke Post hoping I could order a new one, and they sent me a new one for free. I am so so happy! For those of you who are wondering some other items I have got too, I have gotten a nice set of whiskey glasses, bar knife, and a really cool travel bag (not the one that broke).

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 3, 2019

True Bespoke experience

By Maitha L., Seattle, WA, Verified Reviewer

I ordered a box and was impressed with the selections. It surpassed my expectations so I went ahead and ordered my holiday gifts and these were truly appreciated, the watches are well made and look fashionable. I also spoiled myself with the gift box for her and I enjoyed the selection, especially the Marula hair oil, which in itself is around $60. The boxes I have are worth the subscription!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 3, 2019

Huge selection of stuff.

By James M., Palm Springs, CA, Verified Reviewer

There’s a huge selection of different boxes, as well as tons of things in the shop. Aside from the shop items being a little on the expensive side, the quality of the products is well worth it. I’ve ordered a few of the monthly boxes as well and been happy with what’s inside. I expected mini, sample-sized products in one, but got full-size stuff for the most part. I like the shop, the quality of the items on the boxes are well worth it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 20, 2018

Consistent quality and great customer service

By Sam Gimbel, Brooklyn, NY, Verified Reviewer

I've received several boxes from Bespoke Post over the last few years ranging from clothing (socks, t-shirts, running clothes) to accessories and skincare products. Every box opening is a delightful experience involving a cute little insert explaining the product and then the thing itself. Other than the one time I received a box that was damaged in the mail, I've had nothing but good experiences with Bespoke - the items are always worth the $45/month price (and I suspect sometimes more, but it's hard to know).

I suspect at some point I'll age out of their products but for the time being, I'm a loyal purchaser and always excited to get the monthly box in the mail!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Apr 17, 2018

Unique finds, fair pricing, and great service!

By Josh, New York, NY, Verified Reviewer

I love these guys! I've been a subscriber for about two years now and have yet to be disappointed. They learned my style quickly and recommend things I actually like. Occasionally I’ll switch to a different box, or opt out entirely (simple to do any given month), but more often than not I wind up with exactly what they suggested. You could always just shop their store à la carte too. It's thoughtfully curated with cool products you won’t stumble upon elsewhere.

Some of my favorite boxes have been Shine, Churchill, Parlor, Gallery, and Chill, to name a few. It’s almost comical how frequently people mention these items to me - I would’ve hoped I had this taste on my own. I should also note that customer service has been super accommodating with a couple last-minute box and color changes. Clearly I’m a huge fan, but seeing is believing. Give it a go!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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