Because Market Reviews

I tried many other brands. Because is the best. Fits well, with no minor leaks, no irritations. Holds a good amount of urine.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

True confession, I had tried another brand before trying Because. The brand was made of plastic with ruffling at the legs. They were adequate in their absorbency but I found them cumbersome and uncomfortable. I saw an offer for Because so I hoped they would serve me better! I was pleasantly surprised for the fabric was soft and comfortable to wear under slacks and dresses. I found them to be true to size. They were absorbent, so I felt confident when I was on outings where it longer to find a restroom.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I would like to be able to order the Overnight Underwear with more choices. I do not need 60, maybe 40 every month. I prefer to wear a pad during the day so I would like to order both at the same time.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I have tried many products over the years and Because is the best one! I also like that they are delivered right to my door! I have recommended this product to a family member who also loves it.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Was very pleased to get the Because products, ordering is easy and automatic delivery is right to your door. These are good products to use and provide just the right amount of protection. I am pleased that I can give an honest review and will continue to use your product.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I have been very happy with this product. It is delivered each month without having to think about it. I wanted to change my order early on. I did contact customer service. The call back with answers was fast and helpful.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I was past the point of thick pads keeping me dry. I think an ad for Because products popped up in my Facebook feed. Figured I didn’t have anything to lose so I ordered a sample. They were promptly delivered but were the wrong size (my fault). Called customer service and reordered the correct size.

The maximum absorption pull-ups are amazing. No accidents or overnight leaks! I’ve had to increase the number of pairs I use daily, but no leakage or irritation. I can go to the grocery store or out to lunch without the worry of leaks and embarrassment.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I especially think that the customer service this company has is really great. They will do anything to help you find the best product for your needs.

I have tried several sizes and several of their products until I found the right ones for me. And the best thing is you can get samples of the underwear at no charge and no shipping costs.

The only problem I have is the fact that they use FedEx for shipping. FedEx always delivers several days after they give you the initial date. Last month it took thirteen days after the product was shipped. This month they were a day early. It makes it hard to know if you will run out. I have before and had to go buy more at the store.

However, I guess FedEx has nothing to do with the product and it is absolutely the best you will find. You won't be disappointed with Because!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

My experience with the Because Market was extremely satisfying. I had to try several different styles to find the best for me. They were patient and worked with me. I am able to adjust the plan easily to my needs.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I get what I need, even when I change the order. I always get delivery on time. I'm never out of the ones I like! Being a handicapped, older woman, it's so nice to order and get things come straight to my door. Very friendly staff! Whoever talks to me has always been just as helpful and polite as anyone could ask for. Feeling very blessed to have Because!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

When I had too many pads you graciously postponed my order.

My delivery pads were so waterproof that I didn't have to worry about leaking. At the same time, they were comfortable and not bulky.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I have used Because for several years. They were clearly just a start-up outfit when I first started using their product. Now they have clearly grown into a much larger and sophisticated outfit.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I have had a wonderful experience with Because products. I purchase the pull-up diapers, overnight pads, bags to keep them hidden and for cleanliness in the bathroom, and the spray for my personal hygiene.

One of the greatest things about this company is their customer service. No matter what an issue has been about, I have always been treated with respect and the problem has been taken care of.

I order the size I need and the fit is perfect. I’ve never had a defective product since using the products.

I love the fact that my order is boxed and shipped straight to my door without leaving home.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Really enjoy having these pads delivered so I don’t have to drive into town to buy them!

Also, the pads are very comfortable.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I have been ordering my supplies from Because for a couple of years and I am glad that I made this choice. Here are a number of reasons why.

1. Friendly service.

2. Good quality products.

3. Delivered to my door.

4. I have a standard order, but they have added to my standard on my request from time to time.

5. Good price.

All in all, I am very happy with this company and the products they have to offer.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Because Market promised me I would have daily and nightly protection for incontinence. They delivered.

I use both the daytime pads and nighttime diapers. Both are easy to use and provide excellent protection.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I suffer with incontinence and am not ready for the underwear. I have bought pads for incontinence from the store and they don't seem to work like the Because ones. I use the regular pads from Because and occasionally use the maximum ones but very seldom. I feel very confident that I can go places and not have to worry about leaking.

Thank you so much Because!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Because has brought dignity to my Mom’s incontinence issues. The briefs are comfortable and very absorbent and wick the moisture away from her skin. We have enjoyed regular shipping schedules throughout the pandemic...although there are delays, we deal with these by ordering a little earlier.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Fast delivery of the correct product as determined by caring, knowledgeable customer service agents who took the time and listened to determine precise needs.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Trying to cancel shipments, getting the run-around, might have to stop payments with the bank, which will investigate the scam.

Don't sign up for the "free" sample, might have to use underpants to soak up spills on the floor!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I have bought from the course and I like the beige briefs. My last order, which came last week, had three colors in it I do not like, black or white briefs. When I called with the question if there were no please breeze, they said from now on they have to do the white, black, and beige all in one pack. I like the beige or light, but from now on I will not be ordering from Because, you have lost a customer.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Overall the poorest customer service ever. I canceled on September 14, 2020, they charged an order the same day!

Just cancel and avoid their poor service.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Received my free (?) sample of their product and noticed on the enclosed card "welcoming" me and that if I didn't contact them before August 3rd, that a "full box" would be shipped to me "two weeks from when" I signed up. Problem is, no mention of further shipments of their product was made during or after the quiz that they require you to take in order to receive a sample of their product! I spoke with one of their "product specialists" earlier to cancel the subscription that I was unaware I had signed up for and told him that no mention was made during or after that quiz of being "subscribed" to receive further shipments and that I had only wanted a sample, which was what had been offered. He basically lied and said that there was a notice stating that you'd be automatically subscribed if you asked for a sample...there wasn't. I even went back on their site and did their "quiz" to see if I'd missed something. I hadn't. I called my bank to see if I could dispute any further charges to my account and they told me that I could...but I will likely go through the hassle of getting another debit card in order to avoid any future problems BECAUSE of this shady company.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

This is a review from my husband using Willow by Because underwear for men:

I can't thank this business enough for providing me with the support I need. I have tried many incontinence brands in the past, but Because seems to get it right on the dot from the fit to the material! When I chose the wrong amount in my trial pack, their customer service team went beyond my expectations in helping me correct my order in a timely manner and making sure the product I chose was correct for my lifestyle. I received my products in the mail fairly quickly. You guys have earned a happy and returning customer!

Bottom Line: Yes, I would recommend this to a friend

Because is the company that bought Willow last year...I was worried they'd mess up my deliveries but I think it's even a little faster than before. I like the Willow ones, they're the only ones I like to use. So I was a little worried but it's good.

Bottom Line: Yes, I would recommend this to a friend

I saw this online before but all I wanted was an easy way to buy underwear without going to Walgreens. This company delivers each month for a good price so I don't have to deal with the store clerks who don't know anything. I see some folks complaining about canceling - I didn't call to cancel but I did call once to change size and that was easy. I think Because is fine and saves time.

Bottom Line: Yes, I would recommend this to a friend

I got the trial order and tried all of them. Was not happy with what was on the market. The briefs are well made and durable. I have never had a problem with them charging my card and not getting the product. I can choose delivery dates at any time.

Now they offer Willow. I will try these too but the original product is great.

Bottom Line: Yes, I would recommend this to a friend