Anytime Fitness

Awful gym, always overpopulated. Staff doesn’t do anything and doesn’t care. Also will make it extremely difficult to cancel and keep charging you money. Don’t forget about them making you pay $50 every year for an equipment fee, which should be part of the normal price.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

If you are poor, do not join Anytime Fitness. They will make you pay $250.00 if you try to quit your membership, and their membership rules are not clear. I sent them a postal letter stating I wanted to quit and was told that where it says that in the contract does not mean that, it means that you have to go in person to where you signed up and they will give you a letter to sign after you give them $250.00.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Clean, convenient, and lots of different options for strength training and cardio. Never have to wait for machines or cardio equipment.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Anytime Fitness Witham - During the COVID lockdown, they shutdown around 20th of March. They did not give members a pro-rata refund as they put it, it'll cost them about £10k instead, they asked members to pay £10 per month to keep their services going. This act was unlawful as this was not on the contract. I did not agree to this but they took the full payment of £35.99 anyway for April. I went on to cancel my DD and informed them that I would not be paying this money and that I would utilize what was already paid for the first month after the gym re-opens.

The gym re-opened on the 25th of August and they went on to charge clients a pro-rata fee of £8. I drew their attention to the fact that they had not refunded members for the unused time in March and they said it'll cost them about £10k to give refunds but will cost each member only £8.13 each. I could not see the sense in that argument so I refused to pay the £8.13. As my contract expired in July 2020, I asked them to keep the money paid in April as my 1-month notice. At first they refused and showed me section 11 of their contract that states "the club may be temporarily closed for periods of up to 2 weeks each year for maintenance purposes. We reserve the right to add an annual facility maintenance change of up to but not greater then the equivalent of 1 month's membership fees". I drew to their attention that it was a pandemic and not maintenance. I still refused and someone in the team called me and after I thought I had resolved this and moved on. They went and set up an unauthorized direct debit. Remember that I had canceled this. They have taken 2 payments so far. According to my DD guarantee, I can get this back from my bank. I hope my bank gets it back from them.

The company is money hungry. Be on your guard. I will NOT recommend them to my worst enemy. They care nothing about people. I hope they shut them down again during the winter. They do not know the contents of their contract or care to honor it even if they did. Be very cautious they will use any text in the contract to keep your money. My contract expired in July and they have continued to take the money even though I have paid the 1-month notice.

Get your money back if they made you pay £10 to freeze your account. This move was unlawful because there was nothing written in the contract. The freeze clause only applies if you have requested it. I did not! Speak to Citizens Advice Bureau if you doubt this.

Get your money back if they then added more time to your contract due to COVID. You are free to leave if your contract came to an end because the contract made no provision for a pandemic scenario. If they refuse to give a refund, seek advice from Citizens Advice Bureau. This company should not be allowed to do this to people, especially if we all went through and continue to go through the tough times.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

The facility is small, loud music overhead, and strange layout as classes don't use the nice enclosed class setting? But you will be paying for "expansion" for future users when you sign a contract. Very very vague sharing of rates, costs, contract details in a deceptive manner. Ask to read contract - take it home - before deciding. Very high fees to break contract - even if you were never able to use the gym during the pandemic and know it can never really be used safely with large fans blowing airborne contaminants. They will be overly aggressive when you are doing the "free trial/ training" to contact you to see how you are, to send reminders of schedule...but when COVID-19 hit - silence. Are you paying for time not able to spend in there? Not sure. Hard to know. Fancy social media marketing and videos (they always want to take your photo) but they always seem to have tech difficulty when signing you up. No online information, or pamphlets about costs, contracts. They even accused me of not returning their temp key fob, after I handed it to a manager! Let the buyer beware.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I want to start off with, I realize that I signed up for a year contract with Anytime Fitness. I understand what I signed, but I want to caution or warn people of unintended consequences. During my year, my 14-year-old daughter was raped, my son overdosed on drugs. I am also recently divorced. I explained this to Anytime Fitness and requested to cancel my membership, realizing what I signed. I needed money for hospital bills and lawyer fees. Hospital for my son and legal fees to fight for full custody of my daughter, be her life’s in danger. I had to pay off the remainder of my membership, because I couldn’t put my membership on hold.

I just want people to realize that when you sign up for a year-long gym membership at Anytime Fitness, life happens. A lot of unexpected things can happen in life, and at the end of the day, AF is a business that wants your money with no compassion for life events. If I could give negative stars, I would. Buyer beware.

I also have police reports and hospital records and emails to prove everything I wrote.

Bottom Line: No, I would not recommend this to a friend

Anytime Fitness is a great place to work out with very friendly people. The trainers are always helpful and considerate of one's limitations. I have been a member for the last 6 years.

Bottom Line: Yes, I would recommend this to a friend

RED LIGHT! We are being held to a contract made by an associate no longer with the company who had ensured us and reiterated time and time and time again he had canceled our 1-month membership. Only to discover a year later that they have been taking money every month from us for over a year. To add insult to injury, as a sign of "goodwill" the regional manager Ashley Helsby is going to stop our membership at the end of this month...yeah, no crap so more unauthorized payments will be taken.

No thanks to Anytime Fitness in Knutsford or the manager there who is unsympathetic and patronizing and only concerned from a business point of view of stealing from "valued customers". Also, don’t block people from leaving feedback and real-life experiences on your Knutsford page! Absolute joke. Come here to be stolen from, not to work out.

Bottom Line: No, I would not recommend this to a friend

Signed up for a 12-month membership which was paid in full. During the 11th month, we gave the on-site manager written termination of our membership. We were not told at that time nor did we see it in the small print stating it must be sent registered mail to headquarters they automatically renew your membership and keep charging you unless you have canceled via registered mail. Horrible place to do business with.

Bottom Line: No, I would not recommend this to a friend

Horrible male-dominated place. I could never work out with weights as a 51-year-old woman. They pretend they are against noise, crashing, heavy weights left on equipment and male dominance, but they aren’t.

They charge gym enhancement x2 a year so watch out for that!

They banned me AND charged a gym enhancement on the same day as a "ha, ha!" They say they support military, but as a military mom they banned me via my phone voicemail when I got so sick of young men intimidating me I made a gesture of pushing barbell with my toe in a "ohhh just take it then!" gesture.

Only 3 toilets men DON’T flush in! Only 2 bad showers. It cost me $90 to enroll, $45 a month and $27 gym enhancement fee the day they banned and humiliated me.

Ladies that don’t just want to do cardio BEWARE, they are very sexist and do not support women or military mothers. I hate Anytime Fitness. It’s that bad. I actually hate it and regret ever joining. They talk the talk but will always side with the males that bring more memberships. They also play music AND have 3 TVs with the sports volume up! Noise chaos and add the guys crashing weights by the no crashing weights signs.

Bottom Line: No, I would not recommend this to a friend

First of all, they are e-mailing my 16-year-old daughter. My name is not Abigail.

I am extremely disappointed because there was some apparent confusion when I signed up for this membership.

First of all, I made many attempts to contact them by telephone to cancel my membership, no one ever answered. So I began e-mailing. When I did get someone to respond, The man just said, "well, I have been here all day and you never called." Not very professional at all. I called several times.

I thought I could cancel my membership at any given time. The man that explained things to me, did so via a phone call while I was in his office. He was not there. Another worker got him on the phone to speak with me because apparently, the staff did not know how to sign up new members.

He spoke so often and quickly, I could barely get a word in. He never once mentioned that the plan I chose (said to be the cheaper of the two) was a contract that I could not cancel. If he had, I would have stopped it right there.

He told me I would have to get a doctor's note before they could cancel if my reason for canceling was a health problem, otherwise, I owe for a full 18 months whether I use the service or not.

This is absolutely ridiculous. This is not how a reputable company does business. They should not have done it over the telephone and speak in such a way that the client can't get a word in or remember the questions they had by the time they do get to speak. That should have been my cue to walk away right then, but I did not think much of it at the time. If I were ever told that I would not be able to cancel my membership, I would not have agreed.

Now they charge my bank account each month and take money for a service I do not even use, have never used and do not want. How is this right?

I tried to cancel maybe two weeks after I signed up. I paid cash when I signed up and told them I would be paying cash. They still required my bank information. Now I see why. This way, they can just keep taking a person's money regardless of the circumstances. I am pretty certain this is stealing. Especially considering I was railroaded into a "Contract," with no knowledge of these consequences. So now, I have been an unwilling member going halfway into the second month and still have not stepped foot inside the building since the day I signed up. They charge my bank account taking money that should not have been touched and still will not cancel my account.

The man tells me on the phone, "I am the one that spoke with you. I told you about the contract." But no, he never once told me anything about not being able to cancel my membership. If anyone ever said to me (this is a contract, if you chose to cancel your membership, you will still be required to pay for the full term), I would have not chosen that plan. This is absolutely wrong on so many levels.

Bottom Line: No, I would not recommend this to a friend